Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
At Held Together Creations, your privacy is important to me.
I only collect and use your personal information (such as your name, email address, and shipping details) to:
- Process and fulfil your order
- Communicate with you about your order if needed
- Comply with legal and tax obligations
Your information is shared only with trusted third parties necessary to run my business, such as:
- Etsy (for processing your order)
- Delivery providers (to ship your order)
I do not sell, trade, or use your personal information for marketing purposes outside of Etsy.
Your data is kept only for as long as necessary to provide my services and meet legal requirements.
If you have any questions about your personal information, feel free to contact me anytime.
By purchasing from Held Together Creations, you agree to this privacy policy.